At Crown Credit and Debt Solutions, LLC we have your best interest in mind. We want you to achieve your goals, however, if for any reason we do not perform as stated in our agreement or if you feel you no longer need our services. We have a super easy process for you to follow.
In the credit repair industry, no company can predict a certain outcome when working on a client’s report. Because of this, we will do our best to assist you with removing inaccurate, incorrect and unverifiable information from your credit report.
If for any you are not satisfied with our service, we will refund you the last month of service. Upon issuing the refund for last month of service, all work will stop on your account and no further work will be done.
Cancelling can be for any reason NOT result related.
When cancelled according to these terms, the upcoming recurring payment will constitute the final payment due for services rendered. All services are billed in arrears.
How Does It Work?
One can cancel at any time where they request a refund via email or telephone or by mailing a signed and dated letter requesting refund.
We have now developed a new and improved easy three steps refund policy so that clients can be satisfied and to be able to make wise decisions.
The steps are as follows:
1. Contact us via preferred method of communication telling us your concerns and reason for requesting your refund.
2. Allow us ten (10) – fourteen (14) business days to process refund.
3. We will send you a confirmation of the refund transaction sent to you confirming refund
**** Initial on-boarding charges are not refundable at any point and time. As per your agreement, that was payment for your consultation, analysis, account set up and documentation handling. *****